YourVirtualWorkerBee Privacy Policy
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This privacy notice tells you what to expect us to do with your personal information. We respect your right to privacy and understand that your privacy is very important to you. We will only collect and use personal data that is described in this policy.
If you have any additional queries regarding our PRIVACY POLICY and the Information Collected, you can email zoe@yourvirtualworkerbee.co.uk
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Data We Collect
We collect or use the following information to provide services and goods, including delivery:
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Names
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Business/Company Name
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Job Title and Description
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Contact information such as email addresses and telephone numbers.
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Website user information (including user journeys and cookie tracking)
We collect such Non-personal and Personal Information for the following purposes:
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To provide and operate the Services.
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To provide our Users with ongoing customer assistance and technical support.
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To be able to contact our Visitors and Users with relation to services requested.
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To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we may use to provide and improve our respective services.
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To comply with any applicable laws and regulations.
Data Retention and Use
We retain necessary information provided directly from the user, for the length of time it takes to fulfill the requested services. Data will be deleted immediately upon conclusion of services unless requested by user to be deleted.
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
Communication
We may contact you via email or telephone in response to your direct inquiries or send you service-related announcements based on personal information for provide to us.
Cookies
Cookies are small pieces of data stored on a site visitor's browser. They are typically used to keep track of the settings users have selected and actions they have taken on a site. YourVirtualWorkerBee uses ‘Cookies’ on our site. Types of cookies we may use: Essential Cookies, Sessional Cookies, Security Cookies, or Preference Cookies.
Our site gives you the option to opt in or out of cookies. This is done when accepting or declining cookies via the banner displayed when entering out website.
Cookies can be disabled at any time in your browser settings. The following links explain how to access cookie settings in various browsers:
To opt out of being tracked by Google Analytics across all websites, visit this link: http://tools.google.com/dlpage/gaoptout.
Sharing Information:
This Privacy Policy only applies to use of our website. We have no control over how your data is used or stored in relation to any third-party websites and advise you to read the websites own privacy policy directly for providing any personal data.
We do not share any personal information with any third parties for any purpose without your permission, save for the uses outlined here in order to our website effectively. We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, and our obligations under the law.
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Lawful bases
In certain circumstances, we may be legally required to share certain data retained by us, which may include your personal data, for example, where We are involved in legal proceedings, where we are complying with legal requirements.
Data Protection Rights
Under data protection law, you have rights including:
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Your right of access - You have the right to ask us for copies of your personal data.
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Your right to rectification - You have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
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Your right to erasure - You have the right to ask us to erase your personal data in certain circumstances.
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Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal data in certain circumstances.
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Your right to object to processing - You have the right to object to the processing of your personal data in certain circumstances.
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Your right to data portability - You have the right to ask that we transfer the personal data you gave us to another organisation, or to you, in certain circumstances.
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Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent.
You don’t usually need to pay a fee to exercise your rights. If you make a request, we have one calendar month to respond to you.
To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.
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How to Complain
If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.
If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint
Changes to Policy
We reserve the right to make changes to our Privacy Policy at any time without prior notice. We advise that you check this page regularly for any updates and changes before providing personal information.
Consent
By using our website, you hereby consent to our Privacy Policy and agree to its terms.
Last updated
24 April 2024